Grievance Redressal Mechanism
In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, GEN-H is committed to maintaining accountability and transparency. Any person aggrieved by the content published on this platform may file a formal complaint.
Contact Information
If you have concerns regarding our content, please direct your grievances to our designated officer:
- Grievance Officer Name: Rajanchal Tripathi
- Designation: Grievance Redressal Officer
- Official Email: info@gautamenterprises.org
Our Commitment
We value the integrity of our reporting and the concerns of our readers. To ensure a timely and fair resolution process:
- Acknowledgment: We will acknowledge the receipt of all complaints within 24 hours.
- Resolution: We are committed to resolving all grievances within 15 days of receiving the complaint.
- For general technical help, platform queries, or support regarding the GEN-H dashboard, you may also reach out to our team at guatamenterprises.projects@gmail.com.